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Financial & Registration Policies

Cancellation & Refund Policy

Understand our structured cancellation schedules, administrative fee schedules, and payment refund settlement timelines for SAAM 2026.

Effective for all SAAM 2026 Conference & Workshop delegate registrations

Cancellation Schedule & Tiers

Refund percentages based on date of formal written notice

85% Refundable

On or Before 01 October 2026

Cancellations received on or before 01 October 2026 will be processed with a deduction of only 15% to cover administrative handling and external vendor booking fees.

15% Administrative Fee
50% Refundable

02 October – 15 October 2026

A 50% Cancellation Fee applies for all written cancellation requests received between 02 October and 15 October 2026.

50% Cancellation Fee
Non-Refundable

After 16 October 2026

Cancellations received after 16 October 2026 will forfeit the entire registration fee (100% non-refundable due to venue commitments and seat reservation allocations).

100% Forfeiture

Formal Notice Procedure

How to submit your official cancellation request

All cancellations and requests for refund must be notified in writing directly to the SAAM Conference Secretariat:

Please include your full delegate name, registration invoice/order ID, and registered email address. The official timestamp of the email receipt will determine the applicable refund tier.

Refund Settlement Process

Payment method and processing timeline

All approved refunds will be settled directly to the original payment method (credit card, debit card, or bank transfer) used during the initial registration.

Processing Timeline

Refunds are processed systematically following post-conference financial auditing with an average processing timeline of 45 days after the conference (settlement scheduled on or before 18 December 2026).